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Program Support Assistant Positions

Key Position Responsibilities

Provide general program information, and assistance and/or research and conduct activities to support program and act for supervisor in matters of administrative detail as required.

Communicate program related matters and/or specific policy information related to department and assist in up‑dating and/or developing policies and procedures.

May be responsible for scheduling events such as class/laboratory room and time assignments, seminars, workshops, student interviews, facilities usage.

Attend meetings of appropriate Boards/Committees as delegated, with ability to respond to questions concerning related office issues, and to report meeting content to supervisor.

Assist in the preparation of brochures, handbooks, campus publications, periodic statistical and/or progress reports, hand‑outs, other written materials, and/or coordinate appropriate outreach and marketing activities as assigned.

Maintain confidentiality in communicating sensitive information and in handling confidential materials.

Provide and/or supervise entry and retrieval of appropriate data, including invoices/payments related to areas of responsibility, utilizing existing programs, and monitoring budgets as required.

Hire, train, supervise staff/student workers.
Operate required equipment to support assigned areas.

May assist with budget planning and training as required.

May assist in researching issues regarding compliance with government and other external regulations and assist with compliance as required.

Perform other related duties as assigned.

General Information On Volunteering

Volunteering is simple. It’s about giving your time to do something useful, without getting paid.

In return you get the satisfaction of time and effort well spent. In addition, volunteering can be a great way to: meet new people learn new skills gain useful experience. It should also be fun!

The range of opportunities is huge. Whatever skills and experience you have, there are many things that you can do.

The biggest problem for many people is finding the time to volunteer. It can reduce your choices if you don’t have much time to spare, but many busy people do find suitable opportunities. 

There is an age-limits on volunteering, there can sometimes be difficulties for people under-18 or over-65, mostly for insurance reasons. If you have any concerns, ask the Volunteer Program Coordinator:

Once you start volunteering you should usually expect:

A clear idea of what your role will be.

 Appropriate training and support.

If you aren’t clear about anything, don’t be afraid to ask someone.

If you need further assistance email

All volunteers are subject to a Criminal Background Check and fingerprinting.

What are your interests?

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Download the HRAP Volunteer Handbook
Volunteer Handbook v1.0.pdf
Adobe Acrobat document [305.2 KB]
Download the HRAP GROW Strategy
HRAP - GROW Strategy.pdf
Adobe Acrobat document [103.7 KB]
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